Welcome to PoshakTerminus
How can I place an order?
Select the product, click Add to Cart, proceed to Checkout, enter your details, and complete the order using online payment.
What payment methods do you accept?
We accept online payments only, including:
UPI
Debit Card
Credit Card
Net Banking
Cash on Delivery (COD) is not available.
Is online payment safe?
Yes. Our website uses secure and encrypted payment gateways, ensuring your payment information is completely safe.
How long does delivery take?
After order confirmation, delivery usually takes 3–7 working days. Delivery time may vary depending on your location.
How can I track my order?
Once your order is shipped, you will receive a tracking ID or tracking link via SMS or email.
What if my payment is successful but the order is not confirmed?
In such cases, the amount is usually automatically refunded within 24–48 hours. If the issue persists, please contact customer support.
What if I receive a wrong or damaged product?
If you receive a wrong or damaged product, please contact us within 24–48 hours of delivery with clear photos or a video of the product.
Can I return or exchange a product?
Yes, we offer returns and exchanges (terms and conditions apply). The product must be unused and in its original condition.
How do I choose the correct size?
A size chart is available on each product page. Please check the size chart carefully before placing your order.
Will the product color be exactly the same as shown on the website?
Actual product color may slightly vary due to lighting, photography, and screen settings.
Do you ship all over India?
Yes, we deliver to most locations across India. Delivery to remote areas may take a little longer.
How can I contact customer support?
You can reach us via WhatsApp, phone call, or email. All contact details are available on the Contact Us page.